A survey of 1,400 CIOs by Gartner Executive Programs revealed that the top business priority of their company was business process improvement.
With increasing pressure to keep costs down, improve their performance and service delivery, successful companies turn to solutions that automate processes, standardise best practices, and improve efficiency.
Over the past decade, increased interest to business processes, their improvement and their automation grows out of the need to streamline business operations, consolidate organizations, and reduce costs.
Productivity Increase Through Business Automation
Better processes produce lower costs, motivated employees, and happier customers. This starts with examining how work is accomplished, documenting current processes, and then improving those processes.
However, simply documenting processes and relying on manual process implementation does not give business managers real control over the process. By automating processes, even without any process redesign or improvement, a business can often achieve productivity improvements of more than 12 percent.
Continuous Business Improvement
Continuous improvement is at the heart of business automation. The ability to have the information with which to continuously improve processes and consistently gain incremental return on investment (ROI) on a is a major benefit of business automation.
Business process automation can initiate the process; orchestrate the people, data, and artefacts involved in the process; and give managers visibility into how the process is operating, where the bottlenecks may be, and highlight process improvements.
The key to continuous improvement through business automation exists in selecting the right data to measure and knowing what the measurements mean.
We work with our clients to understand the key drivers of their business and to implement, monitor and optimise key parts of their business as a sequence of automated processes.
Benefits of Business Automation
Above all, business automation results in direct bottom-line reduction of costs, accelerated productivity and, of course, improved profitability. All things every company is seeking.